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About Me : My Resume

Tim J. Patterson 1309 Summer Oak Drive, Apt. D Austin, TX 78704 Mobile: (512) 921-9604     Fax: (509) 562-6763
Professional Summary
Web developer/programmer with around 13 years experience. Began hand coding HTML in 1994 and progressed on to various other programming languages. Experienced in coding dynamic, database driven, web sites on both UNIX/Linux and Windows platforms using a variety of tools and languages ranging from PHP/MySQL, Vignette (Tcl)/Oracle, Cold Fusion/Access and ASP/MS SQL. I have a diverse development background and have recently begun learning some Java and OOP programming, but I am currently a novice with OOP.
For the past three years I have worked in a technical support role dealing with wireless data devices for a large national cellular carrier.
Skills and Knowledge
Operating Systems
Mac OS 7.1 through OS X, MS DOS, Windows 3.x, Windows 95/98, Windows NT Workstation (and some NT Server), Windows 2000 Professional and XP, and various flavors of Linux/UNIX. My preferred distributions of Linux is Ubuntu for my desktop and Slackware for servers, but have also used RedHat and Mandrake.
Tools and Services
Apache web server, Sendmail, Bind DNS, MySQL, FTP, SSH, Telnet, Microsoft IIS web server, Cisco PIX firewall, Cold Fusion 5.x, Homesite 4.x, Zend Studio, Vignette Story Server 4.x/5.x (template programming with Tcl), Oracle SQL+, Microsoft Office 97/2000, MS Visual Source Safe, MS Visual Basic 4 and 6, Adobe Photoshop and Illustrator, Apple Quicktime VR Authoring Studio, Visio (usually for database schemas using ODBC), as well as any and all Internet related software.
Languages
PHP (novice with OOP though), HTML (expert), JavaScript, Tcl, SQL (MySQL and Oracle), some Perl, some CFML (Cold Fusion 5.x), basic XML and XSLT, some ASP VB Script (some, not an expert). Currently learning some Java, JSP and UML.
Employment History
Data Foundry (formerly Texas.net) 7401 E. Ben White Boulevard, Suite 1000 Austin, TX 78741		05/12/2008 to Present Support Technician http://www.datafoundry.com http://www.texas.net
Customer (colo / broadband circuit / dial-up) support. Monitor, support and troubleshoot broadband circuits (T1, T3, OC3, etc..). Monitor and support internal servers. Cabling and network/server hardware maintenance.
AT&T Mobility (formerly Cingular Wireless, and AT&T Wireless) 4544 S. Lamar Boulevard, Suite 600 Austin, TX 78745		09/13/2004 to 05/09/2008 National Consumer Data Support http://www.wireless.att.com http://www.cingular.com http://www.attwireless.com
Worked as a "mentor" to other data support reps from November 2006 through April 2007. (left mentor role for a 4 month leave from May through August of 2007) RIM BlackBerry provisioning, support and troubleshooting. Windows Mobile, Palm OS and Symbian OS based PDA phones. Wireless PCMCIA and Express Card support. Support GPRS/EDGE/UMTS/HSDPA laptop and mobile phone tethering via USB and Bluetooth.
Porch Puppy Online 1875 E. Kirland Lane Tempe, AZ 85281 (602) 373-8633		09/2002 to 09/2004 Programmer / Developer http://www.porchpuppyonline.com
PHP Programming. MySQL database development. Developed numerous online content management systems for clients. Developed numerous online shopping carts for clients. Linux (Slackware) server administration. (I don't prefer administration tasks, but do it if necessarry..) Mail, WWW and DNS server administration. Occasional small ASP and Access/MS SQL projects. One small ColdFusion project with an MS Access database.
Hoover's Online 5800 Airport Boulevard Austin, TX 78752 (512) 374-4500		04/2000 to 09/2002 Programmer / Developer http://www.hoovers.com http://www.ipocentral.com
PHP programming. SQL (with MySQL and Oracle). Hand code HTML / JavaScript. Perl programming (I usually prefer PHP for the web though). Some minor ASP/VB Script programming (on one project). Tcl programming. Vignette StoryServer 4.x and 5.x template programming using Tcl/SQL/HTML.
Action Performance / GoRacing.com 4707 E. Baseline Road Phoenix, AZ 85042 (602) 337-3700		11/1999 to 03/2000 Web Developer / Programmer http://www.goracing.com http://www.speedmall.com
Develop NASCAR-related web sites. Vignette Story Server 4.2 template programming using Tcl/SQL/HTML. JavaScript programming. Was Dale Jarrett's (#88) webmaster when he won the Winston Cup (now the Nextel Cup) championship in the 1999/2000 season.
ILX Resorts Incorporated 3840 N. 16th Street Phoenix, AZ 85016 (602) 294-3800		01/1999 to 12/1999 Developer / System Administrator http://www.ilxresorts.com
HTML and JavaScript development. Some ASP / VB Script development. Did all web development, including some graphic design, for several timeshare resort sites as well as the main corporate web site. Created "Virtual Tours" of resort suites using digital camera and Quicktime VR Authoring Studio on an Apple iMac. Cisco PIX firewall maintenance. All Linux (Slackware) server administration for WWW, Sendmail and DNS.
Winstar Broadband Services 4742 N. 24th Street, Suite 290 Phoenix, AZ 85016 (602) 648-1000		04/1998 to 03/1999 Network Support Technician http://www.winstar.net http://www.goodnet.com
Monitored all broadband customer dedicated circuits ranging from T1 to OC3, in addition to monitoring all Winstar/Goodnet servers. Opened trouble tickets on all problems following them through to resolution. Dealt with Winstar engineers, system administrators, local telcos and major network carriers (Worldcom, AT&T, MCI, US West, etc..) to resolve network outages and restore connectivity.
GetNet International    [Photos] 3300 N. Central Avenue, Suite 1155 Phoenix, AZ 85012 (602) 263-7559		09/1996 to 3/1998 Technical Support http://www.getnet.com
Technical support and help desk for dial-up customers. Dealt with any and all Internet related software and connectivity issues on Windows 3.x, Windows 9x, Windows NT, Mac OS, as well as Linux/UNIX. Also created promotional print materials using Adobe Photoshop and Adobe Illustrator on both the Apple Macintosh and Microsoft Windows platforms, in addition to authoring and creating the user documentation and instructions that went out to all new customers.
Education
Graduated from Ironwood High School, Glendale, AZ. Have attended Glendale Community College and Phoenix College, no degree yet. Successfully completed the Vignette™ Basic Site Development course, May 2000. BlackBerry® Certified Support Associate T1 v4.0, October 2007 — certificate BlackBerry® Certified Support Associate T1 v4.1, October 2007 — certificate

You can download my resume in MS Word, Adobe PDF and Plain Text formats:

  Adobe PDF

  M$ Word

NEW: I recently posted some old badges and business cards from previous jobs just for fun.
[click here]